How to get help from our Foodbank
We know that anyone can reach crisis point and we’re here to help when that happens.
The Most important step is to get a foodbank voucher.
Read below to find out how to get help.
We cover the
EH6 + EH7
postcode area. If you live outwith these areas you can find out where to get help below.
who we are
How to get a Foodbank Voucher
Get in Touch with Us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
Collect your voucher
They will discuss your situation and supply you with a foodbank voucher where appropriate.
bring your voucher to your nearest foodbank centre
Our foodbank works using a voucher referral system. You need a voucher to obtain food!
In order to provide the most appropriate help for the circumstances of your situation, we work with local agencies.
If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.
What is an agency?
Anything from your GP, Housing officier, social worker, any charity you work with can give you a voucher.
If you need more information you can contact us below.
What does the voucher give me?
Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre, along with toileteries, fresh food & store vouchers to buy essentials such as milk & bread.
What is in a Food Parcel?
The Trussell Trust has worked with nutritionists to ensure food parcels contains sufficient nutrition for at least three days worth of healthy, balanced meals for individuals and families.
A typical Food Parcel includes
Tea or coffee
As well as
We often have a variety of fresh & various extra items that will be included alongside your food parcel.
Visiting a Foodbank
“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”
When you visit the foodbank you can have a cup of tea and coffee, biscuits, cakes and have a chat with out volunteers. We offer far more than just food and are here to help as best we can.
Frequently Asked Questions
Which agencies can I get a voucher from?
Our foodbank works with a range of local agencies who meet people at risk of going hungry. Citizens Advice, children’s centres and health visitors are just some of those who can make refer people to our foodbank by issuing them with a foodbank voucher. If you think that your organisation could help people by referring them to our foodbank, please get in touch with us to discuss becoming a registered voucher holder.
Where is my nearest foodbank centre?
Please go to the contact page to find the address and opening times of each of our foodbank centres. Please note you must have a foodbank voucher to receive help from the foodbank. If you don’t have a voucher please contact us to find out how to get a voucher.
Will the food parcel cater for my whole family?
Our foodbank will adapt your food parcel according to the number of adults and children indicated on your voucher. They will also endeavour to provide foods that are age appropriate and in suitable quantities for your children. We can sometimes offer baby foods, but not SMA milk.
I have a baby, can you help with supplies of nappies and baby food?
Our foodbank usually carries a small stock of nappies and baby foods, which we can add to your parcel. Please let the foodbank know when you arrive if you need additional items for your baby. We will also signpost you to local provision of further support where possible.
What if I can’t get to the foodbank centre?
Get in Touch with us
0131 553 5694
North East Edinburgh Foodbank
South Leith Parish Church Halls